Introduction

This Privacy Policy describes how AIVoixly ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and related services.

By using the AIVoixly App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide and improve our services, we collect the following types of information:

Personal Information

When you register for an account, we collect:

• Your API key provided by Retell AI
• Email address (if provided for account recovery)
• App usage preferences and settings

Call Information

When using our calling features, we may process:

• Phone numbers used for making and receiving calls
• Call duration and timing information
• Call status and outcome data
• Call transcripts (if stored by your preference)

Technical Information

We automatically collect certain information about your device including:

• Device type and operating system
• App version and usage statistics
• Crash reports and performance data
• IP address for API communication

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To authenticate your API key with Retell AI services
• To facilitate AI-powered voice calls and communications
• To personalize your experience and preferences
• To analyze usage trends and optimize app performance
• To communicate with you about updates, security alerts, and support messages
• To detect, prevent, and address technical issues

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Your API key is stored securely on your device using encryption
• All communications with Retell AI servers are encrypted using HTTPS
• Call data is processed through Retell AI's secure infrastructure
• We regularly review our information collection, storage, and processing practices

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

Our App integrates with and depends on the following third-party services:

Retell AI

We use Retell AI's services to provide voice AI functionality. Your use of Retell AI's services is subject to their Privacy Policy and Terms of Service.

Google Play Services

For Android users, our App is distributed through Google Play and may use certain Google Play services.

We recommend reviewing the privacy policies of these third-party service providers for more information on their practices.

Data Retention

We retain your information only for as long as necessary to provide you with our services and fulfill the purposes described in this policy.

Your API key is stored locally on your device until you uninstall the app or choose to remove it.

Call history and data stored within the app can be deleted by you at any time through the app's interface.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Restrict or object to the processing of your data
• Data portability rights
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.